What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    What is the step to edit our client's file to add more information?

    Asked by ConXion on April 19, 2017 at 11:39 AM

    My case manager is no longer with our program, to enter more information on a register client, is there a icon to click to add more information?

    I'm now taking over the case management of entering case notes on register clients or general information, what is the step to re-open the client's file to add information?

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    JotForm Support

    Answered by Welvin on April 19, 2017 at 01:13 PM

    I think you would like to edit the existing submissions so you can fill the other fields. In this case, you need to access the form submissions page: https://www.jotform.com/help/269-How-to-view-Submissions.

    In the form submissions page, select the submission that you want to modify from the bottom grid then click Edit on the top right side: