I'm getting an error in my browsers when viewing my new form

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    Asked on April 19, 2017 at 11:54 AM

    Hi - 

    I've created a new form (https://form.jotform.us/71084577287164) and I continue to get error messages using both Safari and Chrome.

    When I tested the original form, it worked fine (two weeks ago).  Another test submission came through as well (last week).  Today when I went to send to multiple recipients and tried to test the original link, it failed.

    I have made 3 subsequent clones of this form to get a new published link and all of them have failed.

    Need some help please.


    Thanks - 


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    Answered on April 19, 2017 at 01:16 PM

    This is an issue to your end or to your client (if they are also getting the same error in the form). It's a DNS problem. Please follow the solution from this article to fix the issue: https://www.wiknix.com/how-to-fix-err_connection_refused-in-chrome/

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    Answered on April 20, 2017 at 10:42 AM

    Thank you.  This actually worked out well - yes, the server that I was on prevented access but the link works fine on all others.

    Thank you for the help!