I am getting messge Authenyication failed when i click on paypal i have all the corect api information can you help

  • Profile Image
    matblond
    Asked on July 08, 2012 at 06:41 PM

    details setexpresscheckout:timestamp

  • Profile Image
    jeanettebmz
    Answered on July 08, 2012 at 07:07 PM

    I have checked your form , and I see the API username , the API password and the Signature have not been setup yet into the Paypal pro integration. As shown below


     

    In order to get such information , log into your PayPal account and get details on the left side from My Account -> Profile -> Request API credentials link.

    Should you need further assistance, let us know

    Jeanette

     


     

  • Profile Image
    matblond
    Answered on July 09, 2012 at 05:35 PM
    Hi I have now got api credentials right but I am still getting an error
    message saying transaction refused invalid argument. Can you Help?
    Many Thanks
    Mathew Blond
  • Profile Image
    NeilVicente
    Answered on July 09, 2012 at 06:49 PM

    @matblond

    You are getting that error because you're using JotForm's payment tool the wrong way. The option property can only be used to provide an option for a single product item.

    Each of the products must be added as a new one.

    Check out this clone of your form for an example:

    http://form.jotform.me/form/21906736287462?