How can I automatically redirect users without having them to click on the Return to Merchant button in Paypal?

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    ernievi
    Asked on April 19, 2017 at 03:08 PM

    Hi, I'm ready to go live with the form. Everything's working good and I tested it all the way from the email sent up to the thank page.

    One thing that I'd like for it to happen is for the customer to be redirected to the Thank You page automatically (without pressing the Return To Merchant button). I looked at all the settings in the payment setup page but I couldn't find anything for this to happen.

    Thanks.

    Ernesto

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    Jim_R
    Answered on April 19, 2017 at 04:54 PM

    Hey Ernesto, you won't find this setting in JotForm - This is something that you need to setup in Paypal. It's called Auto Return and you may refer to the Paypal page below on how it works and how to set it up:

    https://www.paypal.com/ie/cgi-bin/webscr?cmd=p/mer/express_return_summary-outside

    In case you need more help from our end, just let us know.