What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why is it that sometimes when I am looking up an address, I cannot locate, but if agent name is entered it pull it up?

    Asked by CayDer2 on April 19, 2017 at 03:55 PM

    This happened today, searching several addresses and they did not come up.  Advised Admin. to enter and she said she had yesterday.  So I searched under the agent name and they were all there, jut not showing by address?? 


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    JotForm Support

    Answered by jonathan on April 19, 2017 at 06:04 PM

    Can you please confirm first that this is the form https://www.jotform.com/51603576985264  that have the issue?

    If I am not mistaken, you must be doing the 'search' in the form submission data in the View Submission panel.

    You can use the Search box at the bottom of the grid to search for existing submission data of the form.



    I hope this help. Let us know if this did not resolve the issue.