- JotForm SupportKevin_GAnswered on April 19, 2017 at 05:38 PM
This seems to happen since the widget is trying to perform the calculation even when there are not entered values in the cells involved, then there is not a numeric result to show.
I think setting the widget to perform the calculations until there are values entered in the fields may work to avoid the "NaN" shown when the calculation is not properly performed.
I will report this to our second level as feature request, although we cannot provide an ETA or ensure this will be implemented, we will let you know as soon as we get any update about it.
- cmmhrAnswered on April 26, 2017 at 10:21 AM
Thanks for getting back to me, just to double check, the option to not perform the calculations until there is data in the field is not currently available, correct? Thanks for all your help.
- AIDANAnswered on April 26, 2017 at 11:56 AM
Yes, the option is not currently available.
It was a feature idea from my colleague Kevin that is worth requesting, and as he mentioned, he has escalated this as a feature request so we will be notified of any progress via this thread.
I hope this helps. If you need further assistance please let us know. Thank you.
- cmmhrAnswered on April 26, 2017 at 12:00 PM
That sounds great, Thanks for all your help!