What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Form won't show until page refresh

    Asked by locklaces on April 19, 2017 at 04:29 PM

    We have 2 jotform forms on our website. For some reason, they do not display until the user refreshes the page. Please advise.

    Thanks,

    Ben

    Page URL:
    https://www.locklaces.com/pages/contact-usandhttps://www.locklaces.com<br/>/pages/become-a-retailer

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    JotForm Support

    Answered by jonathan on April 19, 2017 at 07:23 PM

    I was able to reproduce the issue.

    To fix, can you please try re-embedding the forms on your website using instead their Iframe publish code.

    User guide: https://www.jotform.com/help/148-Getting-the-form-iFrame-code

    Save the website page after adding the form using its iframe code. Then check again.

    Let us know if issue persist.