Form won't show until page refresh

  • locklaces
    Asked on April 19, 2017 at 4:29 PM

    We have 2 jotform forms on our website. For some reason, they do not display until the user refreshes the page. Please advise.

    Thanks,

    Ben

  • jonathan
    Replied on April 19, 2017 at 7:23 PM

    I was able to reproduce the issue.

    Form wont show until page refresh Image 1 Screenshot 20

    To fix, can you please try re-embedding the forms on your website using instead their Iframe publish code.

    User guide: https://www.jotform.com/help/148-Getting-the-form-iFrame-code

    Save the website page after adding the form using its iframe code. Then check again.

    Let us know if issue persist.