What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Is there an iphone bug with completing forms?

    Asked by getschooled on April 19, 2017 at 05:36 PM

    We have a form to receive submissions for a scholarship and for users on the iPhone, the form is impossible to complete. When you start typing in an entry field, the form scrolls down to the bottom and you're no longer able to see the field. Then when you hit submit, the form jumps to the top and you aren't able to complete the submission process. We made a video of the experience. 

    https://www.dropbox.com/s/lyltnhosq5cxhs8/IMG_1958.mov?dl=0 

    Page URL:
    https://getschooled.com/dashboard/tool/3738-2017-times-square-yearbook

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    JotForm Support

    Answered by Chriistian on April 19, 2017 at 10:09 PM

    Can you please try re-embedding your form using the iFrame embed code and see if this helps to solve the issue you are encountering?

    Here's the guide on Getting the form iFrame code.

    If the issue still persists, please let us know.
    Regards.