Is there an iphone bug with completing forms?

  • getschooled
    Asked on April 19, 2017 at 5:36 PM

    We have a form to receive submissions for a scholarship and for users on the iPhone, the form is impossible to complete. When you start typing in an entry field, the form scrolls down to the bottom and you're no longer able to see the field. Then when you hit submit, the form jumps to the top and you aren't able to complete the submission process. We made a video of the experience. 

    https://www.dropbox.com/s/lyltnhosq5cxhs8/IMG_1958.mov?dl=0 

  • Chriistian Jotform Support
    Replied on April 19, 2017 at 10:09 PM

    Can you please try re-embedding your form using the iFrame embed code and see if this helps to solve the issue you are encountering?

    Here's the guide on Getting the form iFrame code.

    If the issue still persists, please let us know.
    Regards.