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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Customizing PDF Output with Shortcodes

    Asked by ColumbiaTKD on April 19, 2017 at 05:46 PM



    I know you have the ability to customize the PDF output from the submitted data, but it is very limited to what can be achieved.


    If you allow shortcodes to be used via HTML (like in the auto response email you can customize)  and make a PDF from THAT, we can have a truly 100% customized PDF.


    Is this currently possible and I am missing it?


    I have resorted to customizing the EMAIL, and then printing out the 2nd page of the email as a brute force method of getting the forms to look the way I need them to look.

    In the image bellow, I used shortcodes in the email response to generate the look.


    But it is cumbersome to go to email and print the forms instead of just the PDF.



    Thank you!





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    JotForm Support

    Answered by Chriistian on April 19, 2017 at 11:51 PM

    I understand that you want to customize the PDF submission via shortcodes to be used via HTML but unfortunately, it is not possible to load a PDF template and enter the shortcodes at the moment. You can only do a PDF submission customization or add images on the PDF Designer.

    If you have other questions or concerns, please let us know.