Disabled Forms - Redirecting visitors to an alternate link???

  • scolbycook07
    Asked on April 19, 2017 at 8:35 PM

    Is it possible to disable a form but have it redirect users trying to visit the link?  I created a form for my sales people to use and just recently built a new form as a "revision" of the first.  So was wondering if it's possible to automatically reroute people from the old link to the new...? 

  • Chriistian Jotform Support
    Replied on April 20, 2017 at 2:49 AM

    You can edit the warning message on your form if the form is disabled. For example, please see the image below:

    Disabled Forms   Redirecting visitors to an alternate link??? Image 1 Screenshot 20

     

    Please have a try and let us know if you need further assistance.
    Regards.

  • scolbycook07
    Replied on April 20, 2017 at 7:31 AM

    I'm not sure that I clearly communicated my intention with my initial post. I realize I can use the warning feature and tell people where the new form is located, but that's not quite what I was looking for. Similar to the "Redirect to external link" feature on the Thank You page that can automatically take someone to a different link, I'm wondering if there's any possible way to have someone taken to my new form if they tried visiting my old disabled form? 

  • Sven
    Replied on April 20, 2017 at 7:37 AM

    Unfortunately, it's not possible to automatically redirect users on a disabled form, but as my colleague mentioned, you can set a warning message that includes a link for your users to click on to get redirected.

    I hope this answers your question.

    Thank you.

  • scolbycook07
    Replied on April 20, 2017 at 7:55 AM

    Is there any way to automatically redirect users on an enabled form without a form submission? 

  • Sven
    Replied on April 20, 2017 at 8:01 AM

    I'm afraid not, there's no way to automatically redirect to a different page without submitting the form.

    If you're hosing the form on your website, you can probably configure your source code to redirect to another page, you can find more information here:

    http://www.pa.msu.edu/services/computing/faq/auto-redirect.html

     

    Thank you.