Forms on my website are allowing submissions but they are not ending up in my JotForm database.

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    Asked on April 19, 2017 at 08:58 PM

    I just now submitted a couple of forms on my website and from a user's standpoint would seem like it went through but when I check JotForm for the back-end submission it does not appear.

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    Answered on April 19, 2017 at 10:41 PM

    There was a temporary lag with data servers which caused this issue. However, the issue is now fixed by our backend team. Please check now and let us know if you need any further assistance.

    We are sorry for the trouble caused.