Issue with on line forms

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    Asked on April 19, 2017 at 09:08 PM

    Hi there,


    Hope you can help, Our online forms information that is being entered is not appearing in the form summary. We are getting the information emailed to us but the information is not appearing in any of our submission reports. Can you suggest why this is happening


    regards Stuart

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    Answered on April 19, 2017 at 10:43 PM

    There was a little delay in syncing the data between the servers which caused this issue. However, the issue is now fixed by our backend team. Please check now and let us know if you need any further assistance.

    We are sorry for the inconvenience this may have caused.