What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why haven't we received a submitted form?

    Asked by headspaceballarat on April 19, 2017 at 09:48 PM

    We are yet to reach our free storage limit of 500 forms and have received a notification for a form just submitted onsite however I cannot view or access the submitted form.

    They normally come through instantly and about 1 hour has passed already.

    Page URL:

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    JotForm Support

    Answered by Kiran on April 19, 2017 at 10:47 PM

    This is a duplicate thread to https://www.jotform.com/answers/1123865/ which is just addressed. So, we are marking this thread as answered. If you have any questions with this issue, we request you to follow-up on the other thread.

    Thank you!