What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Upgrading plan

    Asked by garry709 on April 19, 2017 at 10:11 PM


    We have just increased our plan to a higher plan.


    Unfortunately we are still unable to view Jotforms - Can you please clarify when we will be able to view them again.


    Alternatively can someone please Nadia at Elite on 0437 717 245.


    Thank you 

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    JotForm Support

    Answered by seth on April 20, 2017 at 02:57 AM


    I see that your account is upgraded to a bronze plan. Is there any issues you are having on your side. You should be able to see and use your forms now.

    Please contact us again if you are having troubles.

    Thank you very much.