Submissions not being reccorded

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    Asked on April 19, 2017 at 10:30 PM

    Forms are all working and sending the results of the submissions being made, however when reviewing submission history in Jotform nothing is being recorded. I think this in turn is also causing Zapier to not update our details on the CRM (SugarCRM)

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    Answered on April 20, 2017 at 12:35 AM

    There was a temporary replication issue with our data servers which caused this issue. However, the issue is now fixed by our backend team. Please check now and let us know if the issue still persists.

    We are sorry for the trouble caused.