Submissions not showing in my account

  • VanessB
    Asked on April 19, 2017 at 10:47 PM

    Hello,

    I have recieved two emails with new submissions but those submissions are not showing up in my account. I am guessing from other questions I have read just now that there is a problem syncing some where in the back end of this awesome service.

    Vanessa

  • Kiran Support Team Lead
    Replied on April 20, 2017 at 12:41 AM

    There was a temporary replication issue with our data servers which caused this issue. However, the issue is now fixed by our backend team. Please check now and let us know if you need any further assistance.

    We are sorry for the trouble caused.