Upload photos to the form and saying the file size is to large

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    TENHATSAGENCY
    Asked on April 20, 2017 at 01:47 AM
    I have a few staff members trying to upload photos to the form and its
    saying the file size is to large - is there anyway around this?
    Thank you
    Stacey Anne
  • Profile Image
    John_Benson
    Answered on April 20, 2017 at 02:00 AM

    Yes, that is possible. You can increase the Limit size in the File Upload Properties page. Here's how: 

    1. Login to your account and open your form.
    2. Select the File Upload field.
    3. Go to the Option tab and set the Maximum Limit File Size you prefer. Please check this link for more information: https://www.jotform.com/help/33-Changing-the-File-Upload-Size-Limit

    Hope that helps. Let us know if you need further assistance. 

    Thank you.