What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Upload photos to the form and saying the file size is to large

    Asked by TENHATSAGENCY on April 20, 2017 at 01:47 AM
    I have a few staff members trying to upload photos to the form and its
    saying the file size is to large - is there anyway around this?
    Thank you
    Stacey Anne
  • Profile Image
    JotForm Support

    Answered by John_Benson on April 20, 2017 at 02:00 AM

    Yes, that is possible. You can increase the Limit size in the File Upload Properties page. Here's how: 

    1. Login to your account and open your form.
    2. Select the File Upload field.
    3. Go to the Option tab and set the Maximum Limit File Size you prefer. Please check this link for more information: https://www.jotform.com/help/33-Changing-the-File-Upload-Size-Limit

    Hope that helps. Let us know if you need further assistance. 

    Thank you.