What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Advanced Form Designer Tool: Changes are not showing in live form

    Asked by stuarthickman on April 20, 2017 at 02:33 AM
    Yes mine not saving Advanced Designer changes either - have tried relogging in and clearing cache.  Any eta on a fix?  Cheers
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    JotForm Support

    Answered by Charlie on April 20, 2017 at 03:53 AM


    Could you please share us the form you are working on that you are having problems with? Currently, I see that you the account username Tenjin shared his/her forms access to your account as a sub-user

    Also, could you please detail to us what are the changes you are trying to make and what the exact problem is? Are there any errors? Are there specific changes you are doing that doesn't reflect on the live form? 

    If you could provide us more details, we would greatly appreciate it. 

    We'll wait for your response.