What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Advanced Designer Tool: Unable to load tool in Safari in Private Window Mode

    Asked by katyarun on April 20, 2017 at 02:34 AM

    And, also, I don't know, is it bind with issue, or not, but Advanced Designer in Safari's private window looks strange (but in Chrome's it's normal)

     

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    JotForm Support

    Answered by Charlie on April 20, 2017 at 03:34 AM

    Hi,

    I tested this on an emulator and it seems like the Advanced Designer Tool is having a hard time loading on a Safari browser, specifically a private window mode. I'll forward this to our developers to have it checked and fixed. 

    I tested this on Mac OS Sierra using Safari browser 10. We'll update you once this is fixed. 

    Apologies for the inconvenience. 

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    JotForm Developer

    Answered by berkay on April 20, 2017 at 08:12 AM

    Hi,

    Thank you for reporting this us, I have fixed related error. Now you can use Advanced Designer in your safari private window.

    Thanks,

    Berkay