What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    BonjourEspace d'upload

    Asked by FranceModel on July 09, 2012 at 04:32 AM
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    Answered by FranceModel on July 09, 2012 at 04:35 AM

    Bonjour

    J'avais compris que l' Espace d'upload était VIDE et remis a zéro chaque mois....mais ce n'est PAS le cas  !!?

    L'espace se totalise et après il devient FORCEMENT PAYANT...,!?

    MERCI de vos explications

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    JotForm Support

    Answered by Goldo on July 09, 2012 at 11:50 AM

    You are currently using 60.72 MB out of the possible 100 MB for free accounts.

    Is it not the case on your account?

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    Answered by FranceModel on July 09, 2012 at 12:02 PM

    OK....Alors MA QUESTION

    - Le 30 JUIN j'avais consommé 60, 72 MB....  je n'ai eu encore AUCUNE utilisation en Juillet donc

    - POURQUOI le compteur est PAS reparti de ZERO le 1 er juillet...?

    MERCI cordialement

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    JotForm Support

    Answered by Goldo on July 09, 2012 at 12:12 PM

    I re-checked your account and it seems that you have removed uploaded images, as your current status shows zero on the upload space.

    I just got a confirmation about the upload space.

    Upload space does not reset. Upload space refers to the total amount of files your account can handle at a time. Free accounts can only handle 100MB worth of files.

    So basically, the upload space does not reset on every month. You will have to free up storage space by deleting submissions with big files in order to not reach your account limit.

    Hope that clear things up.