What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Account Autosuspended: How can I restore my account?

    Asked by michela martini  on April 20, 2017 at 04:35 AM

    Hello, I see I can no longer access my account. I read "Login failed - AUTOSUSPENDED".

    How can I restore it? 

    Please help me. Better if you can speak italian.

     

    Thank you.

    Regards.

    Page URL:
    https://eu.jotform.com/myforms

    Screenshot
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    JotForm Support

    Answered by Chriistian on April 20, 2017 at 04:45 AM

    I checked your forms in your account and it seems that there are no forms or form fields that violate our Terms of Us, perhaps this is just regarded as false positive. With this in mind, I have now re-activated your account. Sorry for the inconvenience.

    Please let us know if you need further assistance.
    Regards.