What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Is it possible to bypass the documents being stored in Jotform?

    Asked by jcheong on April 20, 2017 at 05:40 AM


    Just wondering, if i utilise the file upload widget and have linked the form to Dropbox, is it possible to bypass the documents being stored in Jotform? 


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    JotForm Support

    Answered by Welvin on April 20, 2017 at 06:57 AM

    I'm sorry, but that is not possible. There is no way you can bypass Jotform's storage system. The uploaded files are stored on our servers and counts towards your File Storage limit.

    A workaround would be to auto delete the submissions as soon as you receive them. You can use this app to do it: https://apps.jotform.com/app/auto_delete_submissions