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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    JotForm Support

    Data is not saved in Europe Servers despite enabling the related option

    Asked by candy on April 20, 2017 at 08:19 AM

    Our user named "manos22" has reported us that he can not see his submissions. I have checked his account and I have seen that despite enabling "Store my data only in Europe (Germany)" option, his submissions only can be viewed by entering via https://www.jotform.com/.

    Otherwise, they look all empty.