Will I be notified when I am nearing my maximum amount of views in any plan?

  • Profile Image
    Asked on April 20, 2017 at 09:26 AM

    I am on the free plan but may want to upgrade to Bronze. I do not want to do this preemptively, though. If I am able to get a notification that lets me know I am nearing the max. amount of times my form(s) have been viewed, that will help me make a decision on upgrading. I do not want a customer to reach a form and because it's been viewed 1001 times, they aren't able to see it! 

    Is the notification feature available? Thanks!

  • Profile Image
    Answered on April 20, 2017 at 10:50 AM


    Thank you for contacting us.

    I could not find any information about notification e-mail when the user nearing the max amount of form views. I will send or not. However, you can check your form limits on your account. 

    You can check them in two places - where the other form limits are shown.

    1. By clicking on the avatar looking icon in the top right corner 

    2. By going to Account -> Usage 

    Also, here is a guide helps to you: https://www.jotform.com/help/355-Form-View-Limits-What-is-it-all-about

    If you have any questions or issue, please let us know.