What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Can I create a form that sends an alert to receive approval?

    Asked by Nate Smith  on April 20, 2017 at 12:57 PM


    I'm wanting to check on a specific capability. We are wanting to create a registration form that is submitted to a person of leadership before it's approved to send to it's final destination. Essentially, a person would register, their form would be sent to an authority figure for approval and then sent to our registration office. Is this a possibility through Jotform?



  • Profile Image
    JotForm Support

    Answered by Kevin_G on April 20, 2017 at 02:22 PM

    Yes, it's indeed possible through conditions, here's what you can do to implement your workflow. 

    First, you will need to add both email notifications to your form, this guide will help you to add them: https://www.jotform.com/help/25-Setting-Up-Email-Notifications 

    Once you have added them you will need to leave the first (the one that will be sent to the reviewer) without any modification. 

    Assuming that you have a field that is filled with the approval, you could set a condition based on this field, in case you would have a radio button with yes and no options, then if the answer is yes you trigger the second email notifying your office email about the approval. 

    This second email will be sent only if the related field is filled with the correct answer, otherwise the email will not be triggered. 

    To get more details about how this can be done, please check the following guide: https://www.jotform.com/help/167-How-to-Send-Email-Based-on-User-s-Answer 

    Should you have any question, let us know.