Problems with re-direct page url not working when conditions are met

  • alxgrafx
    Asked on April 20, 2017 at 1:11 PM

    When a user clicks the "Is Vesair Right for Me?" button on the top right of this page () and if the user selects Q1="Yes", Q2="Yes", Q3="Choice3", and Q4="Choice3" I have set the conditions in JotForm for the re-direct url to goto the following webpage url = http://www.solacetx.com/quiz/index.html, but it doesn't go, it somehow garbles the url to an address that doesn't work in the web browser and not sure why it's doing that???? Please help!!!!

     

    Thank you ;-)

  • Kevin Support Team Lead
    Replied on April 20, 2017 at 2:32 PM

    I have checked your condition and it seems to have this invalid link: www.solacetx.com%26%2347%3Bquiz%26%2347%3Bquizyes.html

    I have changed it to the link you provided and it worked on a cloned form of yours. 

    Please, test this form http://www.solacetx.com/quiz/index.html 

    Also, change the current link in your conditions and enter the one I used and you provided above: http://www.solacetx.com/quiz/index.html 

    Do let us know how it goes. 

  • alxgrafx
    Replied on April 20, 2017 at 3:43 PM
    Thank for the reply, but the re-direct once the conditions are met should be going to “” not what you have set-up below going to “”.
    I understand you’re saying that you think I seem to have put in an “invalid” link: “www.solacetx.com%26%2347%3Bquiz%26%2347%3Bquizyes.html ”, but that has something to do with what JotForm is doing to the link b/c I’ve been putting in “http://www.solacetx.com/quiz/quizyes.html” and somehow JotForm turns it into “www.solacetx.com%26%2347%3Bquiz%26%2347%3Bquizyes.html ” – it appears to be having a problem when there are forward slashes “/“ in a URL??? Because if I simply put in the url “www.solacetx.com ” the re-direct works just fine. It’s bitterly turning the forward slashes “/“ into “%26%2347%3”???
    I’m using Safari on a Mac to setup the form, could that be the problem?
    Can you setup your clone version to have the re-direct go to “http://www.solacetx.com/quiz/quizyes.html” instead of “http://www.solacetx.com/quiz/index.html” as you have it now?
    Thanks!
    _____________________
    Alex Botero
    Conlega Design
    40 Speen St, Suite 204
    Framingham, MA 01701
    508.877.4200
    ...
  • alxgrafx
    Replied on April 20, 2017 at 4:44 PM
    WHY WON’T A ‘RE-DIRECT’ URL WORK IF IT HAS A “/“ IN THE URL ADDRESS? RE-DIRECT URLS WORK JUST FINE WHEN THERE’S NO “/“ (FORARD SLASH) BUT DON’T WORK WHEN THERE IS????????????? WHAT AM I DOING WRONG???????????? PLEASE HELP!!!!!!!!!!!
    THANK YOU!!!!!!!!!
    _____________________
    Alex Botero
    Conlega Design
    40 Speen St, Suite 204
    Framingham, MA 01701
    508.877.4200
    ...
  • Mike
    Replied on April 20, 2017 at 6:50 PM

    I have added the link to your form.

    Problems with re direct page url not working when conditions are met Image 1 Screenshot 30

    For some reason the URL encoding is applied when you copy the link on your end. It might be related to the browser. You may try a 'Paste and Match Style' option, or using another browser to see if that makes any difference.

    Problems with re direct page url not working when conditions are met Image 2 Screenshot 41

    Thank you.

  • liamdmcdonald
    Replied on April 20, 2017 at 10:00 PM

    Hi there, I seem to be having the same issue as Alex, Mike. This is my question here: https://www.jotform.com/answers/1125069-Conditional-redirects-not-working-with-a-path-in-the-URL#0

    Your help would be greatly appreciated. Thanks

  • Sven
    Replied on April 21, 2017 at 3:35 AM

    This is a duplicate thread, we will attend your question in its original thread. 

     

    Thank you.