What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Form Error. Form has been Disabled

    Asked by JayBurginn on April 20, 2017 at 02:36 PM



    I have made 2 forms. both of which are to collect information from venue promoters for gigs and information from the band i work with.


    Why have they been disabled? - they are there for essentially research and communication purposes and no other reason.

    please can you re-instate the account to access these forms.


    Thank you






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    JotForm Support

    Answered by ktyaguirre on April 20, 2017 at 03:31 PM

    Thank you for contacting us!

    We reviewed your account and form : http://www.jotformeu.com/form/71086368684367

    was found to be collecting wifi login credentials.

    Be advised that we do not allow the collection of any logins , per our  Terms of Use.

    You account has been activated and your forms are available for you to continue working on them.

    We deleted the guilty field and now you can make use of it.

    Feel free to contact us if any further question arises.


    Thank you.