What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    "Form not found" message when form has not been disabled.

    Asked by tinasilbaugh on April 20, 2017 at 04:05 PM

    I've been creating a form and previewing. Now suddenly the form cannot be found and a message is displayed saying it's been disabled.


    What could the issue be?

    Page URL:

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    JotForm Support

    Answered by ktyaguirre on April 20, 2017 at 04:10 PM

    Thank you for contacting us!

    Your account was auto-suspended because it is using the word " pass" and the phishing detector recognizes it as a suspicious one.

    We have reviewed the information on your forms and they are complying.

    We apologize for the inconvenience.

    Feel fee to continue developing your forms. You account is active and your forms are available.


    Thank you