Preview before submit widget: Problems encountered by using "Back" button to revise form.

  • sisters7
    Asked on April 20, 2017 at 5:25 PM

    Several users had this problem when they tried to revise their forms by clicking "back" button. After they corrected their answers, there was no "preview" button, and the screen showed two forms: the upper one-the one just got corrected and bottom one - the uncorrected.

    I tried three times by using "back" button, this problem with two forms on the screen happened to me too.

    Please help. Thanks.

  • seth
    Replied on April 21, 2017 at 1:01 AM

    Hello,

    I checked the issue and I found out that when you disable the print button, the widget is not working properly.

    Preview before submit widget: Problems encountered by using Back button to revise form Screenshot 20

    Hence, please enable print button on the widget while our developers are fixing the issue.

    Thank you very much for reporting it.

     

  • sisters7
    Replied on April 21, 2017 at 7:54 AM

    I hope the developers can fix this soon. We are in the  process of registration.

    Added Print button, it did not help.

    Thanks anyway.

  • seth
    Replied on April 21, 2017 at 8:34 AM

    Hello,

    You should add the print button of the widget. You have added the print button for the form from submit button settings. Plese remove it and add the print button from the widget settings.

    Thank you very much.

  • sisters7
    Replied on April 21, 2017 at 8:48 AM

    I'm sorry, but I could not find the print button of the widge. I setup the form using v. 3, now this is V.4.

    Please tell me where to find it.

    Thanks.

  • Kevin Support Team Lead
    Replied on April 21, 2017 at 11:06 AM

    To add the print button, click on the preview before submit widget and the wizard icon, scroll a bit down once you get into the widget's wizard and select the "Yes" option in the "Show Print Button" option:

    Preview before submit widget: Problems encountered by using Back button to revise form Screenshot 20

  • sisters7
    Replied on April 21, 2017 at 11:18 AM

    Thanks. It worked!

  • widgets Jotform Support
    Replied on May 2, 2017 at 8:13 AM

    Hi, we apologize for the long wait. But we're happy to tell you that this has already been fixed. Please try it again and let us know if the problem persist.

    Regards
    Widget Team