Conditions: Conditional redirect does not work and redirects to a blank page

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    aarnold71
    Asked on April 21, 2017 at 12:36 AM

    Hi Support,

    My setup for conditional redirect used to work but as I update it with a new link its now not working. I placed two conditions to be sure and both redirect setup is not working. 

    I setup a question with a yes and a no. Each answer has a different redirect URL. After submitting the form the form will just disappear and wont redirect as it should be. 

    I cleared my cache tested it with different browsers. 

    I tried setting up one condition only like when the form submits a NO answer it redirects to a specific url. When answer is YES then it uses the URL in the THANK YOU URL Settings. I tested the form again submitting a NO answer which is setup in the conditional Redirect but it does not work.

     

     

  • Profile Image
    Chriistian
    Answered on April 21, 2017 at 03:49 AM

    Hi there,

    I was able to replicate the issue. I will escalate this to our developers and let you know once this is fixed. Apologies for the inconvenience.

    Regards.

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    Chriistian
    Answered on May 28, 2017 at 11:31 PM

    Hi,

    Our developers have fixed this issue. Can you please confirm from your end?

     

    Regards.