Checkbox of the other item does not appear on the form

  • candy
    Asked on April 21, 2017 at 6:26 AM

    Our user named "TRPY" has reported us that last check box for "Other" (Diğer) item doesn't appear on the form and selected checkboxes don't appear on the form when printing it. You may check the screenshots below:

    https://snag.gy/nbc3ZU.jpg
    https://snag.gy/3ZdeMo.jpg

    I have cloned the form and tested on my side. I have seen that the button style of the checkboxes has a problem. When changing the theme, the issue will be solved as you can see the screenshots below:

    1. Form:

    Checkbox of the other item does not appear on the form Image 1 Screenshot 30

    2. Printing fulfilled form as a PDF:

    Checkbox of the other item does not appear on the form Image 2 Screenshot 41

  • Rose
    Replied on May 2, 2017 at 9:41 AM

    Hi Candy, please thank user for his patience.

    I was informed by the developer who assigned this ticket. The problem could be resolved if the following css code injected to the form.

    @media print {
    input[type=checkbox],
    input[type=radio] {
    display: block !important;
    }
    }

    Please inform user accordingly. Thank you. 

  • candy
    Replied on May 2, 2017 at 10:12 AM

    Hello Rose,

    The user was informed.

    Thank you!