What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    API limit exceeded

    Asked by Kayla_Hughes on April 21, 2017 at 11:28 AM

    We use Zapier to integrate Jotform with our CRM.  This morning, we received an error from Zapier that our Jotform API Limit for Jotform was exceeded.  Could you explain what's going on?

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    Answered by KadeJM on April 21, 2017 at 01:11 PM

    Thank you for reporting this problem to us with hitting the API Call Limit and we do apologize.

    I see that you are a silver subscriber and have a several forms so I have reset the API limit for you account including refreshing your form cache.

    Please try this again and let us know if there is still any sort of issue with it.