Are forms HIPAA compliant?

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    Asked on April 21, 2017 at 12:58 PM

    I will need to gather my clients' medical information at times. Will forms be secure enough to comply with HIPAA standards? Thank you.

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    Answered on April 21, 2017 at 03:02 PM

    Update (April 19, 2018) HIPAA is available for our Gold & Silver plans.  

    Currently, Jotform does not hold an HIPAA compliance certificate.

    You can use Jotform in HIPAA Compliant way. Please check this thread created by my manager:

    Hope that helps. If you have any questions, let us know. 

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    Answered on April 10, 2018 at 07:06 AM

    Hello Juanita,

    Great news! JotForm now offers HIPAA compliance. This means users in the healthcare industry can use JotForm to collect sensitive patient information through consent and onboarding forms, medical history updates, online bill payments, and prescription refill requests. 

    HIPAA-compliant forms require a Gold pricing plan, which is only $99 a month or a Silver pricing plan, which is $39 a month . A business associate agreement (BAA) is also available upon request.For more information about our HIPAA-compliant forms, visit

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    Answered on April 19, 2018 at 08:59 AM

    Update: HIPAA is available for the Silver plan as well.