Only some of my signatures are showing as images in the Grid View Report

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    Asked on April 21, 2017 at 01:58 PM

    I asked previously, but the answer I got from a jotbot person wasn't I"m asking again with their response..


    In Grid View of results, why are some of the signatures showing as images and others only have a microscope icon that you have to hover over to see

    I tried to see if it had to do with what device was used, but there is no pattern. 

    Help! I want to purchase this monthly, but if they don't display like that, then no...

    thank you!


    The RESPONSE: 

    The signatures are saved as an image therefore, you need to check the option to show the images instead of a link in the grid settings. I've fixed it for you.






    so I got a response but I'm still confused, Where is the "show image option" for the report?  m still confused.....

    can you tell me where you see that?  All I see is this when I go to "add new report" and select Grid report....


    and if it's in the settings of the report, why are some of the images showing and not the others?


    IS that a setting some place else?

    thank you for getting back to me... I'm trying to decide if our school will be using this program 


  • Profile Image
    Answered on April 21, 2017 at 04:59 PM

    It appears that the 'Display Photo instead of a Link.' option is only available when the Grid Report is edited. So you will need to create the report first, and then edit it to enable that option.

    If you need any further assistance on this, please let us know. We will be happy to help.

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    Answered on April 22, 2017 at 09:52 AM

    thank you!!! That did it!