Field labels are not shown in the form

  • Profile Image
    Asked on April 21, 2017 at 02:43 PM

    Many of our forms are no longer showing the field identifying text portion of the form, just the text fields. So our clients only see the boxes, so they don't know which fields they are filling out.

    I have included a link of a sample, but it's not just one form. It's most of our forms, and it all started 2 days ago. 

    Please see screen shot attached. 

    We love Jotform, but our clients are getting upset. 

    Thank you for your immediate attention,



  • Profile Image
    Answered on April 21, 2017 at 05:58 PM

    We would like to apologize for any inconvenience this is causing you. The field labels on your form(s) are set to be hidden base on the theme that was applied to the form. To rectify the issue, I would suggest you add the following CSS codes to your forms. 

    Related Guide: How-to-Inject-Custom-CSS-Codes

    .form-label {

        display: inline-block !important;


    I hope this helps. If you have any further questions or concerns regarding this, please feel free to contact us again anytime.

    Thank you.