- mattdancsecsAsked on April 21, 2017 at 03:56 PM
We use JotForm for an application and to collect a fee. Occasionally, we don't receive a confirmation of the application and payment from JotForm. The customer will reach out to us because payment was made and we have to search JotForm for the submission. Is there a way to see what emails didn't send properly, i.e. a delivery confirmation log or something of the sort?Page URL:
- JotForm SupportMikeAnswered on April 21, 2017 at 10:19 PM
Yes, this is possible to check the email history, please follow the next guide.
This is how blocked and failed emails will be displayed.
If you need any further assistance, please let us know.