Not getting the email for downloading info that has been uploaded

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    Asked on April 21, 2017 at 04:46 PM

    When I go to my form and click view submissions - I can't access the images and documents uploaded.  I click Download all uploads and it says it will send me an email.  I haven't gotten it and need this info ASAP!

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    Answered on April 21, 2017 at 11:00 PM

    According to our records, the form entry on Apr 19, 2017 was submitted without any files, so there are no files to download.

    If you need any further assistance, please let us know.