- webcolaAsked on April 21, 2017 at 07:13 PM
I have a customer attempting to complete the following form:
and is getting the following error :
An error occurred while parsing EntityName. Line 1, position 277.
Please let me know what is wrong with the form. Thanks
- JotForm Supportashwin_dAnswered on April 22, 2017 at 05:22 AM
I'm sorry for the trouble caused to you.
I did clone your form and integrated it with my authorize.net account to test this issue. I was able to replicate the issue you are having. The issue seems to be related to "&" character in the product name you have added in authorize.net payment question.
I would suggest you to please remove "&" form the product label and see if that solves your problem. Please check the screenshot below:
Do get back to us if the issue persists.
- webcolaAnswered on April 22, 2017 at 10:34 AM
Thanks so much!!!