What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Advanced Designer: Unable to save changes. Save button just keeps on spinning

    Asked by JessieArtemis on April 21, 2017 at 08:12 PM
    This is not fixed. I am having the same problem. When clicking "save", the icon keeps spinning. 
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    JotForm Support

    Answered by Mike_G on April 21, 2017 at 08:54 PM

    We would like to apologize for any inconvenience this is causing you. I was able to reproduce the issue you are having and I have forwarded this concern to our developers.

    Although we cannot provide any ETA to when this will be fixed, please be assured that once there is an update from our development team, we will notify you in this thread as soon as possible.

    Thank you.

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    JotForm Support

    Answered by Mike_G on April 25, 2017 at 05:35 AM

    We are glad to inform you that the issue with regards to the save button of the Advanced Designer page just keeps spinning and not showing the changes are saved is now fixed.

    Kindly test it on your end and if you will still encounter any issues, please feel free to let us know and provide us more details.

    Thank you.