What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Additional recipients for contact form

    Asked by triciaf on April 21, 2017 at 10:42 PM

    I found out how to add additional recipients to the contact form however on testing they are not receiving the responses.

    The site is: www.boisebullybreedrescue.com. Click on the Contact BBBR link to access the form.

     

    Thank you for your help!

     

    Tricia

    Page URL:
    www.boisebullybreedrescue.com

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    JotForm Support

    Answered by jonathan on April 22, 2017 at 05:08 AM

    Were you just using the Test Email button in the email template? The test email will only will always send the test message to your account email.

    To test the emails of the form, you need to submit the form in actual. Please refer also to the user guide: How-to-Properly-Add-Change-and-Test-a-New-Email-Recipient-Address

    Let us know if you need further assistance.