My API Limit has been reached

  • Profile Image
    Asked on April 22, 2017 at 05:40 AM

    Yesterday I got the following email notification:

    It seems like you have reached your API limit. FREE accounts are limited to 1,000 requests per day.

    I believe I am well below the limit for my free account (I may have had 10 submissions in total for as long as I've been with JotForm so far), so this doesn't seem accurate. The only thing I've done differently is begin integrating Zapier on two of my JotForms.

    Soon after I also got messages from Zapier saying my zaps have been turned off due to my connected forms hitting the API limit.

    I'd appreciate you looking into this and helping resolve. I'm not sure what's going on!

  • Profile Image
    Answered on April 22, 2017 at 06:34 AM

    Please refer also to our user guide for more details about the daily API limit call.

    User guide:

    I have also reset your account API limit. It should not be alerting you anymore.

    Let us know if you need further assistance.