What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I don't believe I'm reached my API limit, but I received a notification and now Zapier won't connect. Help!

    Asked by barkngoldphotography on April 22, 2017 at 06:19 AM

    Yesterday I received an email telling me that it seems I've reached the API limit and that FREE accounts are limited to 1,000 requests per day.

    As I've only had 10 submissions the entire time I've had an account with JotForm, I believe I am well below the free account limit, so this does not seem accurate. The only thing I've done differently was integrate Zapier in the past few days on two of my forms.

    Soon after getting a notification from JotForm, I also received one via Zapier that my Zaps have been turned off due to my connected forms hitting the API limit.

    I'd appreciate you looking into this and helping me out. I'm not sure what's going on!

    Page URL:
    http://barkandgoldphotography.com/contact/

  • Profile Image
    JotForm Support

    Answered by jonathan on April 22, 2017 at 06:43 AM

    I have reset your daily API call limit already. 

    Please try resetting your form integration to Zapier also. It should work now.

    Let us know if issue persist.

     

  • Profile Image
    JotForm Support

    Answered by jonathan on April 22, 2017 at 06:44 AM

    By the way, I have also responded to your earlier post about the API limit issue here 

    https://www.jotform.com/answers/1126041-My-API-Limit-has-been-reached#1