What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How can Subusers access the forms I shared with them?

    Asked by mtgmanfred on April 22, 2017 at 11:58 AM

    New to Jot Forms.  Where can my sub user access my form. He set up account and does not know where to find my form.

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    JotForm Support

    Answered by Jim_R on April 22, 2017 at 12:43 PM

    I checked your account, mtgmanfred, but failed to see any forms though. Subusers can see the forms shared with them on the MY FORMS page.

    Once there, there's a section on the left nav named SHARED WITH YOU and right below that would be a folder containing the username of the account owner who shared the form.0

    If you could give us at least 1 ID/URL of a form you created, along with the username of your intended Subuser, we can check if you managed to add him/her as a Subuser correctly.

    Alternatively, just use the guide below as a reference as it tackles all the things you need to know about Subusers.

    Complete guide: How-to-Share-Forms-with-a-Sub-account-User