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mtgmanfredAsked on April 22, 2017 at 11:58 AM
New to Jot Forms. Where can my sub user access my form. He set up account and does not know where to find my form.
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Support_Management Jotform SupportReplied on April 22, 2017 at 12:43 PM
UPDATE: Effective October 2018 the Sub-User feature has been discontinued and is no longer available for creating new sub-users. If you had been using this feature previously, you're grandfathered.
If you would like to have additional users added to your account, please check out JotForm Enterprise.
I checked your account, mtgmanfred, but failed to see any forms though. Subusers can see the forms shared with them on the MY FORMS page.
Once there, there's a section on the left nav named SHARED WITH YOU and right below that would be a folder containing the username of the account owner who shared the form.0
If you could give us at least 1 ID/URL of a form you created, along with the username of your intended Subuser, we can check if you managed to add him/her as a Subuser correctly.
Alternatively, just use the guide below as a reference as it tackles all the things you need to know about Subusers.
Complete guide: How-to-Share-Forms-with-a-Sub-account-User