What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I got API limit reached email alert

    Asked by Geoff Ashton  on April 22, 2017 at 04:46 PM


    ive had an email saying my api limit has been reached.

    as I'm lucky if I get 2 forms a week, I think it unlikely I've reached 1000!

    can anyone shed any light on this?

    many thanks.

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    JotForm Support

    Answered by jonathan on April 22, 2017 at 05:22 PM

    Can you please tell us your JotForm username or at least a URL of your form.

    I could not review the details since I did not get the info about your account.

    We will look into this once we identify your account.

    Thank you.

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    Answered by ashtutors on April 23, 2017 at 03:06 AM


    username is ashtutors.

    website is ashtutors.co.uk



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    JotForm Support

    Answered by Nik_C on April 23, 2017 at 03:36 AM

    Please accept our apologies, it was an error on our end, your API is reset and account is on goog standings.

    If you have any further questions do not hesitate to contact us.

    Thank you!