I got API limit reached email alert

  • Profile Image
    Geoff Ashton 
    Asked on April 22, 2017 at 04:46 PM


    ive had an email saying my api limit has been reached.

    as I'm lucky if I get 2 forms a week, I think it unlikely I've reached 1000!

    can anyone shed any light on this?

    many thanks.

  • Profile Image
    Answered on April 22, 2017 at 05:22 PM

    Can you please tell us your JotForm username or at least a URL of your form.

    I could not review the details since I did not get the info about your account.

    We will look into this once we identify your account.

    Thank you.

  • Profile Image
    Answered on April 23, 2017 at 03:06 AM


    username is ashtutors.

    website is ashtutors.co.uk



  • Profile Image
    Answered on April 23, 2017 at 03:36 AM

    Please accept our apologies, it was an error on our end, your API is reset and account is on goog standings.

    If you have any further questions do not hesitate to contact us.

    Thank you!