Trying to log into our account

Hi -

I am trying to log into my jot form account. The account name is under RedLakeFire and the email account is chelle_reynolds78@hotmail.com. My hotmail account is blocking the notifications and the password reset. The jotform form is used under the www.redlakednr.org page.

 

Thanks,

Scott

We would like to apologize for any inconvenience. I found out that the email address associated with the account you described is on our bounce list. This is the reason why you are not receiving emails coming from Jotform.

Result: chelle_reynolds78@hotmail.com is IN the bounce list

Reason(s) : smtp; 550 SC-001 (SNT004-MC1F7) Unfortunately, messages from

I have removed it from the list and you should start receiving emails again including the password reset instructions.

Related Guides:

How-to-Remove-Your-Email-Address-from-Bounce-List

How-to-Prevent-Email-Bouncing-Related-Issues

Whitelisting-JotMails-IP-Addresses

If you have any further questions or concerns, please feel free to contact us again anytime.

Thank you.