What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why have you cancelled my subscription?

    Asked by Pixie on July 09, 2012 at 10:16 PM

    I received an email from you yesterday stating that my subscription has been canceeled & I need to know why as I use your serivce on a daily basis & need it to continue?

    Can you please confirm why this has happened without me requesting it





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    Answered by jeanettebmz on July 09, 2012 at 10:22 PM

    Hello Pixie

    Could you please confirm to me your username and email address linked to your Jotform account, so I can investigate further?