File Upload in MS Edge does not close the File Explorer window

  • Profile Image
    Asked on April 23, 2017 at 10:43 AM

    If you use Jotform with Windows Edge and you upload a photo, the 'File Explorer' window will not close down after upload. You have to do a 'hard' shutdown of Edge an start it up again. No problem using Google Chrome.

  • Profile Image
    Answered on April 23, 2017 at 03:56 PM

    Unfortunately, I wasn't able to replicate the issue. I created a form that has a file upload field. I opened in in MS Edge and I was able to upload successfully. The File Explorer window did not remain open. Here's a screen capture: 

    Hope that helps. Let us know if you need further assistance. Thank you.