Collecting credit card information

  • Profile Image
    sgirardier
    Asked on April 23, 2017 at 11:24 AM

    I really ilke JotForm. But I'm a travel agent and I need the ability to securely collect credit card and passport information. In fact, it's the primary reason that I need a secure online form for my clients.  I see that your forms have the ability to take payments. Other form sites have the ability to do so, for a monthly fee. And I'm fine with that, but they don't have the ability to generate a PDF.  Very frustrated! Are there any plans to add this in the future?  

  • Profile Image
    Nik_C
    Answered on April 23, 2017 at 11:56 AM

    If you mean the ability to create PDF, you can do that with our forms already, you can create PDF version of forms, here is the guide: https://www.jotform.com/help/212-How-to-Create-a-PDF-Form or download submitted forms in PDF version: https://www.jotform.com/help/73-How-to-Download-Form-Submissions-as-Excel-CSV-PDF

    If you had something else in mind please let us know.

    Thank you!

     

  • Profile Image
    sgirardier
    Answered on April 23, 2017 at 12:43 PM
    That's not what I meant. I'm asking about the ability to collect credit
    card information.
    Kind regards,
    Sue Girardier
    Travel Advisor
    -powered by SMARTFLYER
    m. 314.341.7146
    f. 314.492.8632
    w. destinationsunknownllc.com




    Pricing is subject to change until booking is confirmed.
    Passports must be valid at least 6 months past travel dates.
    ...
  • Profile Image
    Kevin_G
    Answered on April 23, 2017 at 02:07 PM

    Apologies for the misunderstanding Sue. 

    Please, do note that you need to add a payment integration to your form, asking for credit card info through plain text fields goes against our terms and your account will be suspended due to that. 

    I would suggest you to read our terms in order to know what you cannot ask on your forms: https://www.jotform.com/help/8-Terms-of-Use 

    With payment integrations you could collect payments and there are some of them that will allow you to charge them in a later date, to get more  info you could take a look on this guide: https://www.jotform.com/help/292-How-to-Enable-Payment-Authorization 

    If you have any question, please let us know. 

  • Profile Image
    sgirardier
    Answered on April 23, 2017 at 03:43 PM
    I rarely, if ever, charge anything directly to a client. As a travel
    agent, I need their credit card information in order to guarantee hotel
    reservations for them, purchase their airfare, etc. But I would want it
    to be securely collected. Would the payment integration you refer to be
    able to do this?
    Kind regards,
    Sue Girardier
    Travel Advisor
    -powered by SMARTFLYER
    m. 314.341.7146
    f. 314.492.8632
    w. destinationsunknownllc.com




    Pricing is subject to change until booking is confirmed.
    Passports must be valid at least 6 months past travel dates.
    ...
  • Profile Image
    jonathan
    Answered on April 23, 2017 at 05:05 PM

    But I would want it to be securely collected. Would the payment integration you refer to be able to do this?

    Using the payment integration will be secure since all payments billing info will be processed by payment processor only.

    User guide: https://www.jotform.com/help/323-Mastering-Payment-Form-Integrations-with-JotForm