What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Square: Payment Wizard is not loading

    Asked by toledobanners on April 23, 2017 at 02:37 PM

    payment form not allowing edits

  • Profile Image
    JotForm Support

    Answered by Jim_R on April 23, 2017 at 04:46 PM

    Based on the other thread you posted, this is the form you're currently working on (62115644105951).

    I saw what you mean when I checked that form. The Payment Wizard isn't loading when the WAND icon is clicked.

    I've escalated this to our Devs and although I won't be able to give you any timeframe, rest assured, we'll keep you apprised on this same thread when there's an update.

  • Profile Image
    JotForm Support

    Answered by NeilVicente on April 25, 2017 at 06:23 PM

    Hi,

    This should be fixed now. Do let us know if you have any other issues.

    Cheers!